SignalTrack Privacy Policy

Last Updated: October 2025

Your privacy is important to us. This Privacy Policy explains how SignalTrack by BioStrategy Consulting (“we,” “our,” “us”) collects, uses, and safeguards information when you use our website and Services.

We collect:

• Account Information: Name, email, company, and job title when you sign up or request a trial.
• Billing Data: Processed via Stripe; we do not store your full payment details.
• Usage Data: Interactions with our dashboard, analytics tools, and website.
• Communications: Emails, support requests, and survey responses.
   

We use your information to:

• Deliver and improve the SignalTrack Services.
• Process payments and manage subscriptions via Stripe.
• Send updates, onboarding, and renewal communications.
• Analyze engagement trends to improve user experience.
• Comply with legal obligations.
   

We may share data with:

• Service Providers: Stripe (billing), HubSpot (CRM and email), analytics providers (site traffic).
• Legal or Regulatory Authorities if required by law.
   

We never sell personal data.

We retain your data as long as your account is active or as needed to provide the Services. You may request deletion by contacting sales@biostrategyconsulting.com.

We use cookies and analytics tools to understand usage patterns and improve the site. You can disable cookies in your browser settings.

We use encryption, access controls, and secure hosting to protect your information. While we take precautions, no system is 100% secure.

If you access SignalTrack from outside the U.S., your data may be transferred and processed in the United States.

You can request access, correction, or deletion of your data at any time. Email requests to sales@biostrategyconsulting.com.

We may update this Privacy Policy periodically. Material changes will be reflected by an updated “Last Updated” date.

Questions about privacy can be sent to
📧 sales@biostrategyconsulting.com